SourceCatch Konnect Pvt. Ltd. ("Booktkit", "we", "us", or "our") operates https://booktkit.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
1. Information We Collect
a. Information you provide
- Name, email address, phone number, and billing details when you register or make a booking.
- Event or organiser information, if you register as an Organiser.
- Correspondence when you contact our support team.
b. Information collected automatically
- Device information, IP address, browser type, and operating system.
- Usage data such as pages visited, time spent, and referring URLs, via cookies and similar technologies.
c. Payment information
Payment details are collected and processed directly by our third-party payment gateway partners. Booktkit does not store your complete card, UPI, or bank account credentials on its servers.
2. How We Use Your Information
- To process bookings, payments, and deliver tickets.
- To communicate booking confirmations, updates, and event-related notices.
- To provide customer support and respond to inquiries.
- To improve the Platform, detect fraud, and ensure security.
- To send promotional communications, where you have consented, and which you may opt out of at any time.
- To comply with legal obligations.
3. Sharing of Information
We may share your information with:
- Event Organisers, to the extent necessary to fulfil your booking (e.g., name and ticket details for entry verification).
- Payment gateway providers, to process transactions securely.
- Service providers who support our operations (e.g., hosting, analytics, SMS/email delivery), under confidentiality obligations.
- Law enforcement or regulatory authorities, where required by law.
We do not sell your personal information to third parties.
4. Cookies
We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyse traffic. You can control cookies through your browser settings, though disabling them may affect certain features of the Platform.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Subject to applicable law, you may:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal retention requirements.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at info@sckonnect.com.
8. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated by updating the "Last updated" date on this page.
11. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at info@sckonnect.com or +91 74999 16257.